Runescape Blog

We've temporarily taken down some of our game worlds due to ongoing issues with our ISP Navisite. We deeply regret the service outage, and as I mentioned before we are now in the process of moving to a better ISP.

As mentioned earlier, we have been in touch with the affected ISP, Navisite, to request that they resolve the problem with their routers, but so far they have not managed to do this. As the worlds in question can't be used reliably until Navisite have sorted themselves out, we've taken them offline.

The following worlds are currently affected: 4-9, 13, 14, 17-22, 26-32, 37, 42, 47, 48, 56, 61, 62, 64-66, 70, 72, 100 and 113-116.

For the moment, we can only ask that you use a different world for the time being, and again I want to express my deepest regrets for the inconvenience. It naturally goes without saying that we will not be continuing to use Navisite in future.

Dear players,

We'd like to sincerely apologise for a number of worlds being down since late last night. This is due to Navisite, one of our ISPs in Nevada. We are deeply disappointed in the service we have received from Navisite during the course of our relationship, and will not only be seeking damages for this service outage, but will naturally be moving all of our services from Navisite to a better ISP.

We are working really hard to bring these worlds back online using our other data centres around the world. Once again, our sincerest apologies for this disruption.

The worlds that are down are:
1, 2, 7-9, 21-22, 26-32, 42, 47-48, 56, 70, 100

Mark Gerhard
CEO Jagex Ltd.